Billing and plans
Plans priced on peak players online, what happens over the limit, and changing or cancelling your plan.
Analyse is priced on peak players online: how many people are playing across all your games at your busiest times. Events, sessions and tracked players are not counted.
- Plans: prices, limits and what each plan includes.
- Peak players online: how it is measured, and what happens when you go over.
- Changing plans: upgrading, downgrading, cancelling, invoices and VAT.
Only the account Owner can manage billing. It lives under Account settings, Billing, and plans are compared on the Plans page.
New accounts start with a 14-day Pro trial, no card needed.
In this section
PlansFree, Starter, Growth, Pro and Network: prices, peak player limits and what each plan includes.Peak players onlineHow peak players online is measured each month, and what happens when your games go over the plan's limit.Changing plansUpgrade, downgrade or cancel, what happens to your data, failed payments, invoices, business details and VAT.