Plans and trial

What the 14-day Pro trial includes, what happens when it ends and the sign-up discount.

Updated September 15, 20261 min read

The trial

Every new account gets 14 days of Pro, free, with no card. It starts when the account is created, which is when you save your first game during setup.

During the trial you can use everything in Pro: full retention and acquisition, campaigns, Ask Analyse, MCP, Experiments, Explore and Knowledge.

Picking a plan during setup

The last setup step asks which plan you want after the trial. That is the plan the account moves to when the 14 days end. Nothing is charged until you check out.

If you check out while the trial is still running (with more than 48 hours left), the remaining trial carries over. Your first charge lands when the trial would have ended.

When the trial ends

  • You subscribed: you move to the plan you paid for.
  • You did not subscribe: the account drops to Free.

Nothing is deleted either way. Features and history outside your plan are hidden, and come back when you upgrade. Your integrations keep sending data.

Plans are priced on peak players online

Plans are sized by how many players are online at your busiest times across all your games, not by events or tracked players. See Plans for prices and limits and Peak players online for how it is measured.